Archive for the 'Education' Category

Mar 01 2008

Reflections from Interaction Design workshop at IIT Kanpur

In mid February I traveled to IIT Kanpur with my colleague Adesh. We spent a good three days in the company of design students and faculty in the midst of the hustle bustle of ‘Techkriti’ - the annual IITK technical fest (read: a love fest for geeks and robo-heads) and the quaint (imagine peacocks walking outside your window) and picturesque IIT campus.

On Friday, we met some enthusiastic students and Prof. Satyaki Roy who was the brain behind this workshop idea - easily one of the most accessible, engaging, enthusiastic and savvy professors I’ve interacted with in a while. We had made up our minds that we would keep the workshop very engaging and hands on with minimal ‘Powerpoint gagging’ - however as I stood in front of those students and started my spiel on our past engagement and our plans for them and such, i had a moment of doubt on whether we’d be able to pull off an intensive Interaction Design workshop in all of two days.

Some say we did!

On Day 1, we started off the students on some basics of Interaction Design including user research and persona development. For the given design problem (Redesigning a healthcare system for the IIT Kanpur community on campus), the group conducted interviews with students, staff and faculty and went through the whole affinity diagramming process of sorting and synthesizing their interview findings. My big reminder/lesson from Day 1 was that user research is indeed a political process as much as it is a design process. We rounded off Day 1 with a requirements generation exercise.
On Day 2, we shifted gears and moved into Interaction design models, prototyping and usability evaluations. The students developed Interaction Design models to drive their requirements forward and subsequently worked with Powerpoint to visualize low fidelity prototypes. Dr. Roy was game enough to act as an archetypical ‘user’ during the usability testing session. My big reminder/lesson from Day 2 was that when you give students a free hand and let them work through figuring out a solution, they can come up with some pretty interesting ideas.

We ended Day 2 with each group giving brief ten min presentations to the workshop participants on their design rationale, process and final solution.

Alok Agashe, one of the workshop participants has posted the pictures from the workshop on Picasa

We left Kanpur on Sunday and were unfortunately too physically exhausted by the end of it all to try out Kanpur’s famous “Thaggu ke Laddoo” (The thug’s sweets). However, i found myself intellectually very charged up and inspired at the end of that weekend - I hope to be back in IIT Kanpur soon enough. There is something about good university campuses which is so different from air conditioned corporate existences. Edward Said, in one of his books fondly remembered his days at Columbia University as some of the best in his life.
I am hoping to conduct similar workshops within the Bangalore UX and Design community as well.

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Jan 28 2008

Reflections on teaching at the National Institute of Design Bangalore


These past two Friday afternoons, I’ve been visiting the National Institute of Design (NID)’s Bangalore campus for providing industry inputs and teaching a class on ‘Prototyping and Usability’ to students of the Masters in Design program.

Over the next few weeks in January/February, I will be covering (with Adesh, a brilliant and enthusiastic Senior Interaction Designer from my team) the following topics through a mix of presentations, case studies, examples and hands on activities.
- How prototyping drives design and innovation
- Overview of prototyping, fidelity and tool selection
- Fundamentals of low, mid and high fidelity prototyping
- Group and individual exercises on different prototyping techniques
- Usability evaluations: Methods, metrics and protocols

All the students are in their second semester and are taking other classes in User Experience Design including on web design, usability studies, Interaction design and user research.
I’m quite excited about how the next few sessions turn out. Its always energizing to be in the presence of students - keeps me on my toes too.

I’m also looking forward to my visit to IIT Kanpur’s design program in mid February for a design workshop we’ll be conducting over the weekend of Feb 15.

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Sep 03 2007

Learning tools for the social networking generation

Image Source: Grunwald Associates - http://www.nsba.org/site/docs/41400/41340.pdf
In a recent study conducted by Grunwald Associates LLC in cooperation with the National School Boards Association (with support from Microsoft, News Corporation and Verizon), one meta trend has emerged: Teens and tweens have adopted online social networking to an extent that it now rivals television for their attention.

The study also throws up other interesting findings:

1. Many of the early adopters of social networking technologies have average B or C grades - from an official grading standpoint, they are average kids

2. Many school boards and administrators have imposed restrictions on the classroom or official usage of social networking technologies as aides to classroom learning

Why are most school teachers and principals so afraid to admit that most of the learning in schools happens as much on the edges as in the classrooms…that students learn as much by observing and miming other students…that social networking platforms if effectively used will do more for students than simply dumping PCs and crappy e-learning software into schools?

And finally, how will the social networking (or ‘Facebook’) generation change the way most software is designed?

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