Sep 05 2008
Indian BPOs turn full circle to regional language proficiency
Via SiliconIndia, “BPOs turn to regional accent proficiency to tap domestic market”. So the BPO wheel turns full circle and in these BPO’s as the article puts it “People with a heavy mother tongue influence are preferred”
This should give solace to all those folks who wanted a break in the BPO/call center industries in India but weren’t proficient enough with the English language. Perhaps the Indian BPOs should start training people in Chinese next…
